This Privacy Policy explains how Avensera Technologies Ltd. ("Avensera", "we", "us", or "our") collects, uses, and protects information when you visit www.avensera.com or engage our services. By using our website, you agree to the practices described below.
Information We Collect
Information you provide directly: When you submit our contact form, book a discovery call, or subscribe to our newsletter, we collect your name, email address, company name, and any message content you provide.
Information collected automatically: We collect standard web analytics data including pages visited, time on site, referring URL, browser type, and approximate geographic location (country/city level). This data is aggregated and does not identify you personally.
Cookies: We use session cookies to maintain your login state (if applicable) and analytics cookies to understand site usage. You may disable cookies in your browser settings; some site features may not function correctly as a result.
How We Use Your Information
We use the information we collect to:
- Respond to enquiries and deliver the services you have requested
- Send our newsletter to subscribers who have opted in (you may unsubscribe at any time)
- Improve the performance, content, and user experience of our website
- Comply with legal obligations
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
Legal Basis for Processing (GDPR)
If you are located in the European Economic Area (EEA) or United Kingdom, our legal bases for processing your personal data are:
- Contractual necessity — to deliver services you have engaged us for
- Legitimate interests — to improve our website and communicate with prospective clients
- Consent — for newsletter subscriptions and non-essential cookies
Data Retention
We retain contact form submissions and newsletter subscriber data for as long as necessary to fulfil the purposes described in this policy, or as required by law. You may request deletion of your data at any time by contacting us at [email protected].
Third-Party Services
We use a limited number of trusted third-party services to operate our website and business. These may include:
- Hosting and infrastructure — Manus (site hosting), Vercel (client project deployments)
- Analytics — privacy-respecting analytics to understand site traffic
- Communication — email service providers for transactional and newsletter emails
Each third-party provider is bound by their own privacy policy and data processing agreements. We do not share your data with third parties beyond what is necessary to deliver our services.
Data Security
We implement industry-standard security measures including HTTPS encryption, secure session management, and access controls to protect your personal data. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Your Rights
Depending on your location, you may have the following rights regarding your personal data:
- Access — request a copy of the data we hold about you
- Rectification — request correction of inaccurate data
- Erasure — request deletion of your data ("right to be forgotten")
- Objection — object to processing based on legitimate interests
- Portability — receive your data in a structured, machine-readable format
- Withdraw consent — unsubscribe from our newsletter at any time
To exercise any of these rights, contact us at [email protected]. We will respond within 30 days.
Children's Privacy
Our website and services are not directed at individuals under the age of 16. We do not knowingly collect personal data from children. If you believe we have inadvertently collected such data, please contact us immediately.
Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. We encourage you to review this policy periodically. Continued use of our website after changes constitutes acceptance of the updated policy.
Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us: